VoCoVo headset communication solutions

Introducing the VoCoVo headset communication solution for customer-facing teams

Connecting teams through voice
VoCoVo Headsets offer simple to use wireless team communications, with crystal clear audio enabling teams to communicate instantly and across wide areas. It’s a simple yet scalable solution with modular components designed specifically to be flexible for your workforce.

Supercharge efficiency for challenging times
Retail is more competitive than ever. Improve your margins and drive productivity by using valuable people efficiently. A leading UK supermarket using VoCoVo reported £2.5 million in savings by reducing the average colleague annual footsteps by 142km and reducing walk time by 6.2%.

Natural voice communication, the way it should be
Unlike walkie-talkies, VoCoVo uses full-duplex technology because it allows voice data to flow simultaneously in both directions. This means your team can listen and talk at the same time, just as they would face-to-face. Your warehouse manager can reach someone on the shop floor instantly and colleagues can get help from an expert in a different store effortlessly, without being distracted by dropouts or delays. When communication feels natural, it’s easy to focus on what’s important – the conversation.

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Serve your customers faster

Prime delivery, voice search, instant streaming – today customers expect fast service in-store and online. VoCoVo empowers teams to respond instantly to enquiries on the phone or at the checkout.

All-in-one team communication

VoCoVo replaces tannoys, phone systems and clunky hardware. Your team can receive incoming calls, resolve customer queries instantly and communicate securely – all from their lightweight headsets. When asked, teams at a major supermarket chain reported that 88% of colleagues said VoCoVo makes their job easier.

Reduce shrink and tighten security

VoCoVo integrates with existing security systems to alert colleagues across your store if there’s a problem. When teams coordinate quickly and discreetly via headsets, up to 70% of thefts are prevented and according to our customers, colleagues feel 54% safer at work.

Instant, plug-and-play team communications
VoCoVo “GO” and “GO+” packages

VoCoVo GO & GO+ are perfect for teams who need to have crystal-clear, full-duplex voice conversations on-the-go. They come with all of the hardware you need without the additional software capabilities that come into play for larger stores, making them great for small teams who need to stay connected over wide areas.

The GO and GO+ systems are popular with garden centres, car dealerships, conference venues, gyms, production sites and even care homes – wherever there’s potential to bring teams together and give customers a better experience.

VoCoVo “GO”

VoCoVo GO comes with all the hardware you need to connect a team of five or up to 29 people with additional Headsets. A multi-unit charging rack is included for storing your devices when they’re not in use, so you’re always ready to go.

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VoCoVo “GO+”

VoCoVo GO+ comes with all the hardware you need to connect a team of 30+ people, with the extra functionality of Call Points and to improve customer experience. GO+ systems can also integrate with a range of third-party applications, giving you access to business intelligence.

Discover VoCoVo Go+

VoCoVo headset communication solutions

Introducing the VoCoVo headset communication solution for customer-facing teams

Serve your customers faster

All-in-one team communication

Reduce shrink and tighten security

Instant, plug-and-play team communications VoCoVo “GO” and “GO+” packages

VoCoVo “GO”

VoCoVo “GO+”

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Instant, plug-and-play team communications
VoCoVo “GO” and “GO+” packages